1. Introduction

This Privacy Policy describes how Trox Tech ("we," "us," or "our") collects, uses, and protects personal information obtained through our website. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

2. Important Disclaimers

2.1 Form Submission Disclaimer

By submitting forms on our website, you consent to receive SMS messages and/or emails from Trox Tech. Your information is secure and will not be sold to third parties. To unsubscribe, follow the instructions in our communications. Message and data rates may apply for SMS.

2.2 Text Message Disclaimer

By entering your number, you agree to receive mobile messages, Message frequency disclosure, ‘Text HELP for help’, ‘Text STOP to cancel’, Message pricing disclosure and carrier disclosure 'Carriers are not liable for delayed or undelivered messages.

2.3 Email Communications Disclaimer

Our communications, including attachments, are confidential and intended solely for the addressed recipient. Unauthorized review, use, or distribution is prohibited. Recipients should verify email security before opening attachments.

3. Information Collection and Usage

3.1 Categories of Information We Collect

Personal Identifiers

First and last name
Email address
Phone number
Postal address
Company name (if applicable)

Technical Data

IP address
Browser type and version
Operating system
Cookie data
Usage patterns

3.2 How We Use Your Information

We use collected information to:

Process and respond to inquiries
Send requested information
Follow up after correspondence
Improve our website and services
Send periodic emails (with consent)

4. Data Protection and Security

4.1 Security Measures

We implement comprehensive security measures including:

Technical Safeguards

SSL/TLS encryption
Firewalls
Regular security assessments
Malware scanning

Administrative Controls

Limited access authorization
Employee security training
Data handling procedures
Security audits

Physical Security

Secured server locations
Controlled facility access
Environmental controls
Disaster recovery protocols

4.2 Cookie Technology

We use cookies for:

Understanding user preferences
Improving site functionality
Analyzing site traffic
Enhancing user experience

5. Legal Compliance

5.1 California Privacy Rights (CalOPPA)

Users can visit our site anonymously
Our privacy policy link includes the word 'Privacy'
Users will be notified of privacy policy changes
Users can change their personal information by emailing us

5.2 CAN-SPAM Act Compliance

We agree to:

Not use false or misleading subjects or email addresses
Identify the message as an advertisement when applicable
Include the physical address of our business
Monitor third-party email marketing services for compliance
Honor opt-out/unsubscribe requests quickly

6. Contact Information

For questions about this privacy policy, contact us at:

Trox Tech
7560 Charlotte Hwy
Fort Mill, SC 29707
hello@troxtech.co