Last Updated: 5/30/2023
At Trox Tech (“we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information that you provide to us when using our website and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personal information that can identify you as an individual, such as your name, email address, phone number, and billing information. We collect this information when you voluntarily provide it to us, such as when you fill out forms on our website or communicate with us via email or phone.
1.2 Non-Personal Information: We may also collect non-personal information about your interactions with our website and services. This information may include your IP address, browser type, device information, operating system, and usage data. We collect this information through the use of cookies and similar tracking technologies. You can manage your cookie preferences by adjusting your browser settings.
- Use of Information
2.1 We may use the personal information we collect for the following purposes:
- To provide and maintain our services to you
- To communicate with you, including responding to your inquiries and providing customer support
- To process payments and fulfill orders
- To send you newsletters, promotional materials, and other communications related to our services
- To personalize and improve your experience on our website
- To conduct research and analysis for the improvement of our services
- To comply with applicable laws and regulations
2.2 We may use non-personal information for various purposes, including analyzing trends, administering our website, improving our services, and gathering demographic information for aggregate use.
- Information Sharing and Disclosure
3.1 We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may share your personal information with trusted third-party service providers who assist us in operating our website and providing our services, such as payment processors, hosting providers, and email service providers. These third-party service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
3.2 We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.
- Data Security
4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your information.
- Children’s Privacy
5.1 Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us, and we will promptly delete the information.
- Changes to this Privacy Policy
6.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of this page.
- Contact Us
7.1 If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.
Please note that this Privacy Policy applies only to our website and services and does not cover any third-party websites or services linked to or embedded within our website. We encourage you to review the privacy policies of those third parties to understand their data practices.